Need for CRM The power of Love
Digital influences consumer relations
Online Media screams loud to grab attention
Marketers invest in the first date, but will your consumer come back?
Only love is durable and valuable
Love is not an emotion but a mind-set.
And as a mind-set, it is actually stronger than emotion (Martin Shein)
Do you love your consumer?
Christian Gründig loves
your consumer
Creating data driven digital Consumer Value
- > 20 years in CRM and Marketing
- > 40 CRM projects for brands
- Proven expert for profitable CRM with track record in generating CLV
- Knows all perspectives of CRM Building
- Strategic CRM C-Level Consultant for Blue Chips
- Draw and own CRM in leadposition in consultancy, industries, digital agency and freelance
- Hands on realization, agile and always curious
Design and deliver your CRM Strategy
Do you really treat your different consumers different? Is your CRM 1.0 still on track? Let's talk about a re-brush...
Define and develop consumers CLV
As Bezos´said "You cannot really do the right thing for customers if you're short term oriented." Become a consumer companion alongside the whole consumer lifecycle...
Delight and drive Retention
CRM in digital age is more than throwing out candies. Personalized and added values are the trigger. Create unique experiences and reward loyalty as proof of love...